Scoring
0 No Progress
We haven't thought about this or if we have,we have done nothing about it. This issue has not been addressed.
1 Some Progess
We've made some progress here- but a greater understanding of the issue and or the identification of appropriate resources would help our confidence.
2 Real Progress is being made
We are making real progress is this area - but we still have some way to go.
3 Completed and Effective
Yes - we can be confident that we have completed and have effectively achieved/addressed this issue.